ABES 2000 Ltd

Alberta Business & Educational Services

Detailed Course Outline – Unit Clerk / Medical Office Assistant Course in Calgary

This applied course includes classroom hours, extensive computer training and practicum placements. At the conclusion of this course students will be proficient in computer applications, medical terminology, patient care charting, ordering software and the various roles of a Calgary Unit Clerk or Medical Office Assistant.

Begin your path towards a rewarding career


  • Unit Clerk

  • Medical Office Assistant Certificate

  • First Aid Certificate for Health Care Professionals

  • CPR Certificate for Health Care Professionals

  • Defibrillator Certification for Health Care Professionals

Course Length

  • 26 Weeks Full-Time – 760 Hours

  • 20 Weeks Classroom – 520 Hours

  • 6 Week Work Experience Practicum – 240 Hours

  • 4 Weeks Hospital – 160 Hours

  • 2 Weeks Medical Office – 80 Hours


  • Alberta High School Diploma or Equivalent (GED) or Mature Student Status

  • Keyboarding (Minimum 15 WPM)

  • English Benchmark 8 (All Skills)

  • Clear Security Clearance

  • Physical Ability to Carry Out the Work

  • Strong Interest in Science (Biology 30 is an Asset)

  • Interview with Program Coordinator

Course Modules

  • Master Student

  • Resumes and Interviews

  • Medical Terminology

  • Basic Written Communications Skills

  • Keyboarding to 50 WPM

  • Basic Computer Skills including MS Word, Excel and Windows

  • Order Processing

  • Computerized Data Entry Systems

  • ADT (Admitting, Discharge, Transfer of Patients)

  • Chart Management

  • Conflict Resolution

  • Billing

  • ESP Staffing Program

Master Student

The Master Student is a widely recognized post-secondary academic upgrading program. It covers communication with the instructor, academic time management, memory skills, reading skills, note-taking skills, test-writing skills, problem solving, creative thinking and educational resources.

Medical Terminology

Designed to help develop the ability to read, spell and comprehend medical terms and medical pathology as they apply to each of the body systems. Course content includes structure and definition of medical abbreviations and medical terms.

Basic Written Communication/English Skills

Provides an introduction to applied communication with particular emphasis on the development of speaking, listening, writing, researching, and thinking skills. The language skills developed in the course are useful in students’ college courses, as well as in the workplace. There will be some emphasis on business communication – students will learn the proper set-up for a business letter, memo and other written forms of communication, including e-mail management.


Students will receive teaching and opportunities to practice keyboarding and medical keyboarding – exit keyboarding speed of 65 WPM.

Basic Computer and Productivity Skills

Students will receive instruction in computer applications, focusing on the Windows environment and industry-related software applications.

First Aid and CPR and Defibrillation

First Aid, CPR and Defibrillation certification courses.

Health Unit Coordinator

Offers complete coverage of health unit coordination. From greeting new patients and dealing with visitors to transcribing physicians’ orders, maintaining statistical reports and preparing patient charts.

Medical Office Assistant

Provides instruction on current medical office procedures, including: reception and booking appointments; patient records management; telephone; mail; health insurance plans; financial records; ordering supplies; vital signs; hospital records; requisitions and reports; laboratory medicine and pharmacology.

Practicum (240 Hours)

Provides learners with a consolidated clinical experience where they can apply theory from the Nursing Unit Clerk Program. There are two components to the practicum: a 4 week, 160 hour Unit Clerk based practicum and a 3 week, 120 hour medical clinic/office based practicum. Both components must be completed successfully. Students work full shifts with an experienced Nursing Unit Clerk, who acts as Preceptor, following the Preceptor’s work rotation.


Contact us with questions regarding our Calgary Unit Clerk and Medical Office Assistant course in Calgary. We look forward to answering your questions. ABES offers all Calgary, Edmonton and Lethbridge students a chance to improve their career with a Unit Clerk/Medical Office Assistant certificate.

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